Online Injury Alerts
Injury Claims Fraud Detection, Automated.
Stop exaggerated and fraudulent injury claims before they cost you. Online Injury Alerts monitors 100% of your open injury inventory from first notice of loss through closure, surfacing contradictory evidence your current process misses.
Proven ROI
Average return across production carriers
Avg Savings Per Alert
Loss costs saved on every alert
Injury Inventory Monitored
From FNOL through closure
P&C Carriers Trust Us
In production today
Every Week Without Continuous Monitoring Means…
In excessive payments from undetected injury severity leakage
Evidence-based referrals missed. Each one is an opportunity to reduce severity or prevent a nuclear verdict.
Adjuster hours lost to manual online searches. That time belongs on high-exposure, complex claims.
Your First Line of Defense Against Inflated Injury Claims
Exaggerated injury claims cost insurers an estimated $80 billion annually, and attorney-driven inflation, nuclear verdicts, and AI-enabled schemes keep pushing severity higher. Online Injury Alerts is an automated social media and online monitoring service that scans 100% of your injury inventory from FNOL through closure, powered by the Claims Reasoning Engine. Every finding is human-verified and delivered with original source links, timestamps, and a documented chain of custody, so you get intelligence you can act on and evidence you can stand behind in court.
What Carriers See vs. What Carpe Sees
From first notice of loss through claim closure, Online Injury Alerts surfaces contradictory activity at every stage of the lifecycle, not just at intake.
What Online Injury Alerts Delivers
Lower Injury Severity
Monitor 100% of your open injury inventory without adding headcount or manual lift. Automated alerts surface contradictory evidence early, before reserves are set and before attorneys shape the narrative. Every alert saves approximately $3,500 in loss costs, delivering an average 10x ROI for more than half of the Top 20 P&C carriers.
Reduce Litigation
Stop aggressive legal tactics with evidence you can stand behind. Each alert includes verified claimant identity, original source links, and timestamped screenshots to maintain a clear chain of custody from discovery through delivery, saving millions in defense fees.
Easy Evidence Delivery and Direct Integrations
Get file-ready findings where your teams already work. Online Injury Alerts flows through Verisk ClaimSearch and Guidewire with zero IT lift, or connects via API and SFTP for custom workflows and batch processing.
Purpose-Built for Injury Claims Professionals
Hover or tap a role to expand.
Claims Managers
Monitor every open injury claim from FNOL without adding headcount. Online Injury Alerts replaces manual web searches with a consistent, automated process. Receive prioritized alerts with descriptive reason codes that route directly into adjuster workflows via ClaimSearch, API, or email. Reduce severity leakage with earlier intervention. Alerts surface high-exposure claims before reserves are set and before attorneys engage, when the window for cost control is still open.
SIU & Investigators
Replace inconsistent, ad hoc online searches with a bias-free, documented process that covers 100% of injury claims. Every referral comes backed by verified claimant identity, original source links, and timestamped evidence, meeting the chain-of-custody standards required for investigation and litigation. Free up investigative capacity for complex, high-value cases that need human judgment. Manual Google searches are not where that capacity should go.
Claims Litigation
Access courtroom-ready evidence packages with timestamps, screenshots, and documented source links, ready from the moment an alert is delivered. Strengthen your negotiating position with contradictory evidence surfaced before attorneys shape the narrative and before litigation costs accelerate. Reduce attorney-driven claim inflation by establishing facts earlier in the lifecycle, when intervention has the most impact on outcomes.
In the News
$500K
Recovered, single claim
Top 10 insurer recovers $500K in loss costs from a single claim using evidence-based alerts
Testimonials
What Carriers Say About Carpe.
“By integrating new data elements from Carpe Data into our insurance programs for small businesses, we can better understand the challenges faced by business owners and identify options to address their commercial insurance needs.”
Sharon Fernandez · Farmers Insurance
President of Business Insurance
“Carpe Data is the latest addition to Zurich’s ongoing innovation programs focused on transforming the future of insurance…[Carpe Data] supports Zurich’s ongoing efforts to improve the claimant experience by expediting low-risk claims, and by providing new insights to help our people make informed, accurate, and timely decisions.”
Scott Clayton · Zurich Insurance Company Ltd
Head of Claims Fraud, UK
“Carpe Data has been a great partner in helping us strengthen the claims handling process…Online Injury Alerts helps [us] continue to meet our goals of increased efficiency, reduced potential fraud and improved customer experiences.”
Douglas L. Kratzer · The Hanover Insurance Group
Vice President, Claims
How Injury Claims Fraud Monitoring Works
Traditional approaches to injury claims review are reactive and resource-limited. Most carriers manually investigate fewer than 4% of open claims, leaving the other 96% without any online review. Online Injury Alerts covers the rest.
Powered by the Claims Reasoning Engine, Carpe Data's AI designed specifically for insurance, Online Injury Alerts scans 100% of your injury inventory continuously from FNOL through closure. It identifies relevant activity across social media, news, public records, and third-party data sources. Every finding is filtered for relevance and verified by a human analyst before delivery.
Need a deeper dive on a single claim?
Investigative Reports
When one high-exposure claim needs human-verified, courtroom-ready evidence with a documented chain of custody, Investigative Reports go deep on a single subject.
See Online Injury Alerts on Your Book
Our injury claims team can walk you through sample alerts on your classes of business and show you what Online Injury Alerts surfaces from FNOL through closure.